Tell us about it.
Share the item type, make and model, what is going wrong, and when the problem started.
LET'S TAKE A CLOSER LOOK
Something not working?
Start here.
Tell us what needs attention. We will review your repair inquiry and confirm whether we can help before you commit.
QUOTE FIRST · INVOICE AFTER
A price agreed with you.
Contact us on Discord to discuss the repair and agree the scope and price. The owner will then send you an invoice for payment. Repairs do not use the software membership checkout.
REPAIR INQUIRIES
A clear next step.
Confirm what is possible.
Supported items, repair options, availability and any inspection fees need confirmation for your request.
Agree before proceeding.
Confirm the scope, price, timing and handoff arrangements before any work begins. No repair outcome is guaranteed.
LET'S TALK IT THROUGH
Ask about a repair.
Start with a description of the issue. This page does not book an appointment or take payment. Please do not ship or drop off an item until arrangements are confirmed.
Ask about a repairOpens our Discord server. An inquiry does not place an order or charge you.
Keep your information safe.
Do not post passwords, access codes, account details or private files in Discord. If you share a photo, hide personal information first.
Before a device handoff.
If a repair is accepted, discuss data protection and back up important files where possible before handing over your device.